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Information Technology Infrastructure Library
1989 - 1996
Creation of ITIL begin in the 1980s by the United Kingdom's Central Computer and Telecommunications Agency (CCTA). It is now owned and licensed by AXELOS Ltd, a joint venture between Her Majesty's Cabinet Office and Capita Plc.
According to Wikipedia, ITIL is a "framework of best practice approaches intended to facilitate the delivery of high quality IT services. It outlines an extensive set of management procedures that are intended to support businesses in achieving value for money and quality in IT operations. These procedures are supplier independent and have been developed to provide guidance across the breadth of the IT infrastructure".
*Sources: GuideStar, Organization Website, Wikipedia
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